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Certified and uncertified electronic signatures: what is the difference?

By Mohammad Hilmi Bisri, S.Kom.. Published 9 October 2026.

More and more office documents are signed electronically. People are often confused, though, because there are two types of electronic signature, and they do not carry the same weight as evidence.

The legal basis

Article 11 of the Electronic Information and Transactions Law (Undang-Undang Informasi dan Transaksi Elektronik, UU ITE) states that an electronic signature has valid legal force and legal effect, provided it meets certain requirements. The details are set out in Government Regulation (Peraturan Pemerintah, PP) No. 71 of 2019 on the Operation of Electronic Systems and Transactions. Article 60 of that regulation divides electronic signatures into two types: certified and uncertified.

Certified electronic signatures

This type uses an electronic certificate, which is the signer's digital identity, issued by an Indonesian Electronic Certification Provider (Penyelenggara Sertifikasi Elektronik, PSrE). The signature is made with a certified electronic signature creation device. The PSrE has already verified the signer's identity, so the signature is easier to prove if it is ever challenged. For government agencies, electronic certificates are usually issued by the Electronic Certification Centre (Balai Besar Sertifikasi Elektronik, BSrE) under the National Cyber and Crypto Agency (Badan Siber dan Sandi Negara, BSSN).

Uncertified electronic signatures

This type is made without the services of a PSrE. Examples are a signature drawn on a screen or added through an ordinary signing app. Such a signature is still valid as long as the legal requirements are met. If it is disputed, however, proving it may need further examination, for example a digital forensic examination (tracing the trail left by the electronic data).

Which one to use when

Comparison of electronic signature use
PurposeUsually sufficient
Internal approvals, work forms, documents between departmentsUncertified, as long as the parties agree and the document trail is kept
Official documents sent out by the agencyCertified
Documents that the agency's rules say must carry a certified electronic signatureCertified

Rules differ from one agency to another. Check your agency's rules on official correspondence (tata naskah dinas) and its e-government policy (Sistem Pemerintahan Berbasis Elektronik, SPBE).

The signature type in our service

The HanzCodes digital signature service is installed on the client's own server (the computer that holds the office's applications and data), so documents do not leave the office. The signatures it produces are uncertified electronic signatures. For documents that must carry a certified electronic signature, an agency still needs a PSrE such as BSrE.

This article is a summary, not legal advice. For official decisions, refer to the texts of UU ITE, PP 71 of 2019, and your agency's own rules.

Sources

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